I continue to serve as a contributor for many publications, including QSRweb, Food Dive, Innovation Leader and the Digital Signage Federation. For example, some Starbucks stores will continue as drive-thru only, others may utilize the mobile ordering experience for contactless pickup and delivery and others may reopen for 'to-go' ordering.". “Also, that more nimble asset allows us to gain a presence in areas we couldn’t before. The coffee chain will extend "service pay" through the end of May, which gives an additional $3 per hour to healthy employees who choose to work. The company plans ... [+] to accelerate these formats. At this time, about 60% of Starbucks locations include a drive-thru. We know our customers are dynamic and, over time, will be looking for more convenience, so we anticipate more growth over time.”, I have covered the restaurant industry since 2010 when I was named editor of QSRweb. After citing the staggering unemployment numbers in the U.S. which has left over 17 million Americans jobless, Williams said, "there’s no one-size-fits-all solution" for reopening Starbucks stores.
drive-thru design, This small business stood for a century, but Covid-19 closed it in months, McDonald's sales plummet in dismal quarter, Cheez-It releases limited-edition box with wine pairing, CEO fears Japan could lose a fifth of its restaurants, How beer delivery saved this Seattle pizza chain, arrest of two black men who were waiting for a friend at a Philadelphia Starbucks, how they plan to enact the commitments without discriminating based on race. I later added fast casual and pizza beats to my portfolio as editorial director of. Essentially, less commuting means consumers will access the brand differently throughout the day depending on their trade area. No matter their journey, after leaving our stores, we hope that feeling of comfort and connection stays with them.”, Still, Grismer made it a point to note the new drive-thru/Pickup locations will not “dominate the Starbucks landscape.”. The company did not specify exactly how executive pay will be affected, but it set goals to raise the number of BIPOC, or Black, Indigenous and People of Color, employees across the board. And since it’s a smaller asset overall without a seating area, that enhances the fixed cost profile of the store, which further contributes to an improved margin profile.”. The Pickup formats are currently set up to accept in-store and digital orders, though Grismer added the longer-term vision is digital only, like China’s Starbucks Now locations. Starbucks is adopting a "monitor and adapt" strategy to reopen some cafes in the US following their closures in mid-March.
Starbucks on Wednesday unveiled plans to increase diversity within its ranks by tying executive pay to inclusion initiatives starting next year.
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