BBB remains operational and focused on serving our business community. Falsly claiming that they are owed payment when payment has been made. I never feel people who have a positive experience take the time to write reviews.. so here it goes.
I have begged them to help me since I was furloughed in March. They treat their customers like dog doo doo. So after a few months I have an extra bill of a hundred dollars or so. Comment from Flagship C. of Flagship Credit Acceptance. I get between 4-10 calls a day from them if I'm late. Another name foe this company is Carfinance in Irving TX. Our deepest condolences on the passing of your niece, especially in such tragic circumstances. Last week we called and inquired about deferring our car loan for a few months due to my husbands job. Everyone else does it. Password. Financial Services. My regular payment isnt due until the 16th. I have been using it for 5 years. Why is it not and option to make a partial payment ?? Worst company ever.
Won't even try!Max should be around 20$ interest. Mind you I told them I am active duty in the United States Coast Guard. Fees are added without a reason and not fixed. Hours: 8am-8pm EST Monday-Friday. We are processing your message. They knew…", "This is an update, changed from 1 to 3 stars. I asked for a manager... they never came on!!! First off, we are ALL living and experiencing a global pandemic at the moment. They call you even if you are JUST a day late on your payment. If you make a bi-weekly monthly payment plan you should be able to make a partial payment. how long does it take to recieve a title after paying after car loan with this company? Just don’t have your car we’re the bill statement goes to. Some of the sources of information BBB relies on are temporarily unavailable. Learn more. WHO DOES NOT KNOW HOW TO WORK A COPIER?!?!? I feel that flagship has a heart, since an injury my wife had in November we have been in a financial down turn and are just starting to come out of it and Flagship could have repo'd our car, but they have been GREAT. And then came back and said they apologize that it was the correct dollar amount and now I have an overpayment. The people at concord seemed to be the best and…". They told me it wasn't the correct dollar amount. There people are the best...Thank you all very much. I cant get through on the phone and they don't return emails. The insurance side was a breeze. Also, many businesses are closed, suspended, or not operating as usual, and are unable to respond to complaints and other requests. I paid my car in full in April and was supposed to receive a refund on the gap insurance that I paid for under, See all 4 questions for Flagship Credit Acceptance. All rights reserved. They denied an extension. We are real life people who are experiencing real life hardship and all Flagship is trying to do is save a** and send out emails like this: "To our valued customers,As the Coronavirus outbreak continues to have impact both on a local and global level, Flagship Credit wishes to communicate that we are monitoring this outbreak and its potential impact on the well-being of our customers and team members. Many of our customers have experienced prior credit difficulties or have limited credit histories and generally have FICO® scores ranging from 525 to 675.
As a borrower on the loan, I understand that Flagship has a simple interest contract which means I am charged interest on the unpaid principal balance on a daily basis. We appreciate your patience as we and everyone in our communities focus on addressing this crisis.
Our content is free because we may earn a commission if you purchase products after clicking ads on our website. My regular payment isnt due until the 16th. I sent them my last and final payment and all of a sudden they tell me they didn't get it. I call and then find out they have no way to track the check but yet the address they gave me is the right one. 111 reviews of Flagship Credit Acceptance "This is by far pretty much the worst finance company or so called lender to deal with if you have an auto loan. Box 965 Both plans I was told my payment was late and charged late fees. Very disappointing especially during these time and the circumstances. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I purchased a car to rebuild my credit and for that reason only I financed it. “I understood that my score was not great when I applied for the loan and expected to pay a higher interest rate due to my score being average and not excellent, yet!” in 2 reviews, “Even when I first started my payments in 2015 they even allowed my payment date to be changed.” in 4 reviews, “Most of you in this review list I put yourselves in the situation because you refuse to contact them or you assume the worst and show no respect.” in 2 reviews, Flagship's programs are designed to serve customers who have limited access to automobile financing through traditional lending sources. 110 reviews of Flagship Credit Acceptance "This is by far pretty much the worst finance company or so called lender to deal with if you have an auto loan. This company should be out of business. Nice comment. Had I have known that this company would be like, I would have never signed a contract with honda to finance my civic. If I could leave zero stars I absolutely would. Our Customer Advocacy team can be reached directly at customeradvocacy@flagshi…, your message has been shared with them. Flagship Credit Acceptance LLC is posting the following regulatory licenses as required by state statute: Help our fundraising efforts in support of communities during crisis. The customer service rep was very rude and told my husband that he should just get on unemployment so he can pay bills. The worst finance company around.
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This company promotes for you to set up auto payments at no cost but something is wrong with their auto pay so they payment will bounce and they charge you $30 return check fee and 2 additional $15 fees on your account plus your daily interest fee until you catch it! They only loaned me 12000.00 ...i have been making payments for 3 years .And they told me i still owed 10,000.00 dollars. Write a private message as Flagship Credit Acceptance verified representative. Password. I was scared to death when I lost my job I've never went without a job in my life. Does anyone have updates regarding a recent harassment lawsuit for 2019? In late 2016 after a job loss, I unfortunately fell behind on car payments and eventually the vehicle was repo'd. That math equates to about 14 months of late fees. Following the repo, I received a letter from the lender , Flagship stating that the car would be sold within X amount of days. I don't want to forget if you ask for a Sup they'll lie and say they'll call you back and never do because they have no intentions on refunding you! This company is not for hard working, honest Americans. “I understood that my score was not great when I applied for the loan and expected to pay a higher interest rate due to my score being average and not excellent, yet!” in 2 reviews, “Even when I first started my payments in 2015 they even allowed my payment date to be changed.” in 4 reviews, “Most of you in this review list I put yourselves in the situation because you refuse to contact them or you assume the worst and show no respect.” in 2 reviews, in Car Buyers, Car Dealers, Used Car Dealers, Flagship's programs are designed to serve customers who have limited access to automobile financing through traditional lending sources. I requested a copy of an itemized statement to view how the payments are broken down and the supervisor said that is not available on the website, they would need to submit a request to have someone else email it to me. They have stolen and messed with the wrong chick. SECTOR. He was very rude and had a terrible tone.. Wtf...dumbest thing I've heard!
Never returned my calls. They'll be able to look into your account and assist you. Please reach out to us at customeradvocacy@flagshi… so we can get this cleared up for you ASAP! Awful company! When I called in today to ask about my refund 33 days after my payment and the pay off us posted. If I understand that, I don't know why Flagship is not doing the MOST they can for their customers instead of being halfass and playing it "day by day". online payments and ability to view past payments . You need to read your finance contract, they have NO grace period. Customer Service. They have been easy to work with and I have had nothing but a good experience with them. If I could give them a zero star rating I would. When i atemped to contact them on the matter. 60 days went by and I received a check for $26 when I should have gotten $127 back as confirmed with the Gap insurance company. Flagship Credit Acceptance - Not even an account holder and they still call me. The supervisors there are extremely rude and sound like scam debt collectors! For you to be homeless? BBB Business Profiles generally cover a three-year reporting period. 8/31/2020Hi Kim, we are sorry that your experience was so far from what we try to provide to our customers! Wow where can I begin. Dont do business with them. Contact the business for more information about recent service changes. Fraud, lies and penalties for early payment in full even thou not allowed thru contract. I have had two two different auto payment plans. Wow, this certainly sounds like a frustrating experience. Thank you again. Can't change your own user name? Last week we called and inquired about deferring our car loan for a few months due to my husbands job. If, for immediate assistance, you would prefer to access your account online, we suggest that you utilize our self-service platform, the Flagship Credit Customer Portal, for 24/7 access to your account. Steer away as far as you can. The company's line of business includes providing various business services. Thanks YouTube. I called my bank a canceled the hold. This company is full of scam artists.
Aft, late fees they said the date on my plan was too late. He then stated that that would be a coaching opportunity and that my refund was 56.66. I do not even want to rate them a one but I have no choice or I cannot submit. I understood that my score was not great when I applied for the loan and expected to pay a higher interest rate due to my score being average and not excellent, yet! We are sorry that your experience was so far from what we try to provide to our customers. Flagship has been an absolute nightmare to deal with. I have called, emailed and just this week sent a certified letter to them. They can be reached directly at customeradvocacy@flagshi…. When buying a car from any dealership in the country please be sure they don't offer this company's financing. I have been in contact with them and have called in before my payments were so to explain yet they still do nothing instead tell me they are only looking at accounts 30 days past due for assistance and will still report the account delinquent.
If you would, please reach out to our Customer Advocacy team, so we may have the opportunity to understand what happened here. Will see how that works. I have nothing bad to say about them at all. My review is for selling only. Paid off car and they still took an auto payment out. Give me some actual help instead of telling me information that isn't even valid in the first place. Chadds Ford, PA 19317. Wtf...dumbest thing I've heard! Our deepest condolences on the passing of your niece, especially in such tragic circumstances. I can see why this place has one star. If you would, please reach out to our Customer Advocacy team directly by emailing, Hi Sarah! We are sorry that your experience was so far from what we try to provide to our customers. We are here, and we continue to provide timely service to our valued customers. Definitely will be refinancing with another company.
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